Baptist Health Care
Frequently Asked QuestionsBaptist Business Office

Billing each question below for the answer

  • When should I expect to receive my hospital bill?
  • What information will be included in my bill?
  • When do I become responsible for my bill?
  • What if I get more than one bill?
  • How can I pay my patient balance?
  • Which bill can I pay online?
  • Why can't I pay for my doctor's office bill online?
  • Online Bill Payment


  • Should I bring my insurance card with me to the hospital?
  • Do I need to let my insurance company know that I'm going to be in the hospital? What will they cover?
  • How do I know if my insurance company will cover my visit or certain services?
  • How do I know if my insurance company will cover services provided by all professionals (i.e. anesthesiologists, radiologists and pathologists) involved with my treatment?
  • Will you bill my insurance company for me?
  • How will I know if my insurance company has paid my bill?
  • How do I follow-up with my insurance company?
  • What do I do if I disagree with how much my insurance company has paid on my bill?
  • Will I be required to pay anything when I arrive at the hospital?
  • Does Baptist provide free care for patients without insurance?
  • Does Baptist Health Care accept my insurance?


Medical Records

Baptist Business Office    100 West Garden Street    Pensacola, FL 32502    (850) 469-2000

Baptist Health Care is working with Mayo Clinic Care Network to provide the best possible care to patients in our community.