Contact Patient Financial Services


For your convenience, we offer easy, secure online bill payment. We accept major credit cards (Visa, Mastercard, American Express or Discover) and will accept full payment of your bill. Understanding you PatientWallet® bill statement.

Using your PatientWallet

Online Contact Form

If you have questions about your bill, use our self-service financial platform PatientWallet®. If you have a Baptist Health Care statement with a secure code, please set up your account with PatientWallet®. If you don’t have a billing statement with a secure code, then you can use the online contact form to request help.

Contact us by Phone

If you would prefer to speak to a member of our billing team, please give us a call at 850.908.2000.