RATINGS & REVIEWS
The provider star rating is calculated using patient reponses to the five care provider questions in our patient satisfaction survey. Below you can see the provider's star rating and the number of his or her patients who have provided feedback.
Comments
2/21/2026DR Ross has been exceptional for my last two visits. Above and beyond the care at West Florida.
2/16/2026
First visit with Dr Ross, and she was wonderful and easy to talk with. I made the right choice!
2/15/2026
I really like Dr. Ross. She listens to me better than any doctor I have ever had and does not just generalize my condition based on my age. I feel comfortable talking to her and I like I am involved in my health care decisions.
2/02/2026
Dr. Ross was very welcoming and professional
2/01/2026
Very good
1/26/2026
Very professional and courteous
1/24/2026
Dr. Ross goes above and beyond to help me with medications (dude effects snd interactions with other medications that I'm taking. She reviews records snd tests from other physicians before Mr visits and is always prepared before I arrive. Recently she coordinated a plan for tests that is safer for me given my other medical conditions and found a much safer texting method for Mr. Dr. Ross really cares about patients and there needs and is very accessible to her patients. I have had a lot of doctors through the years snd Dr. Ross is one of the best!
1/22/2026
Very patient and thorough
1/16/2026
Dr Ross best ever !
1/16/2026
I am very satisfied with Dr. Ross
12/27/2025
I feel like I made a very wise choice choosing Dr Heather Ross and her staff is my caregiver
11/21/2025
Love Dr Heather Ross!
11/10/2025
Dr.Heather Ross is the best she listens to my concerns and kept me well informed of my treatment pan.
11/07/2025
Good
10/29/2025
Dr. Ross is the perfect amount of attention and medical advice/recommendations. She addresses concerns, is prompt to utilize technology creating more efficient care and communication.
10/25/2025
Thorough, caring, professional, knowledgeable, very caring doctor.
10/22/2025
Always very good.
10/19/2025
Dr. Ross did outstanding!
10/17/2025
Dr. Ross Is always a good listener. She explains answers to my questions thoroughly. She is friendly and professional.
10/08/2025
I have recommended Dr Ross to my mother in law when she was needing a new primary care doctor. She loves her too.
Location(s)
Baptist Medical Group Primary Care - Pine Forest
2115 W. Nine Mile RoadSuite: 2
Pensacola FL , 32534
Phone: 448.227.5550
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Biography
Heather Ross, M.D., is a highly-skilled, board-certified family medicine physician and former lieutenant commander and physician with the United States Navy. She provides quality and convenient health care to the entire family and provides minor in-house procedures. She and her dedicated team are currently welcoming new patients.
Medical Degree
Indiana University School of Medicine
Camp Lejeune, NC
Residency
Indiana University School of Medicine
Indianapolis, IN
Certifications
American Board of Family Medicine
United States Medical Licensing Exams, Step 1, Step 2 CS, Step 2 CK, Step 3
Memberships
American Academy of Family Physicians
Uniformed Services Academy of Family Physicians