RATINGS & REVIEWS
The provider star rating is calculated using patient reponses to the five care provider questions in our patient satisfaction survey. Below you can see the provider's star rating and the number of his or her patients who have provided feedback.
Comments
1/28/2024Marie is excellent.
1/27/2024
I have always had a good experience.
1/26/2024
Dr Marie Viens, AuD was very professional and respectful. She took a good care of me and answered all my questions regarding my mild hearing issues.
1/13/2024
Marie veins was provided excellent care.
12/22/2023
Good experience
12/12/2023
Marie was especially helpful & when she encountered problem inserting hearing aid in my R ear bc of wax in that ear, she asked [...], the PA to provide her special skill, etc. I was so surprised [...] was able to do was needed so quickly, it was only a few minutes & she was done....I never get a thing ether!
12/09/2023
Very pleased with the service I was given.
12/09/2023
Good
10/28/2023
Marie and all the other doctors at Baptist that I have seen are great, however when I receive a call asking me if I'm ready to make an appointment then being put on hold I'm not going to wait more ythan 39 minutes.
10/22/2023
Marie listened to my concerns and worked with me and on my hearing aids.
10/20/2023
Marie Viens is excellent. She cares and listens to you concerns. You never feel rushed during your visit. I would recommend her to anyone.
10/13/2023
Marie Vein is the most knowledgeable professional audiologist in Pensacola. I have been to two others in the others because of insurance and in network. I will continue to see Marie Veins even though she is no longer in my network.
10/02/2023
Good
10/01/2023
Dr. Views took very good care of nem
10/01/2023
She went above and beyond to help me.
8/25/2023
All details were explained easy to understand and to remember.
7/31/2023
Marie is my hero!
7/12/2023
Marie Veins is excellent and very skilled and a very nice caring person
7/08/2023
Excellent care!
5/21/2023
All Good
Location(s)
Baptist Medical Group - ENT & Audiology
DEPARTMENT OF BAPTIST HOSPITAL
Bear Family Foundation Health Center125 Baptist Way
Suite: 5C
Pensacola FL , 32503
Phone: 448.227.6950
Baptist Medical Group - ENT & Audiology at Gulf Breeze
DEPARTMENT OF BAPTIST HOSPITAL
Gulf Breeze Medical Office Building1118 Gulf Breeze Parkway
Suite: 100-B
Gulf Breeze FL , 32561
Phone: 448.227.6950
Biography
Marie Viens, Au.D, is a certified audiologist who offers a wide scope of audiology services. She currently welcomes new patients at the Baptist Medical Group – Audiology practice located in Pensacola.
Medical Education
Doctor of Audiology, Salus University
Elkins Park, PA
Certifications
Certificate of Clinical Competence/ Audiology
Memberships
American Academy of Audiology
Alabama Academy of Audiology
American Speech-Language and Hearing Association
Clinical Specialties
Amplification
Tinnitus
Personal hearing protection
Additional Information
To learn more about Marie-Josée Viens, AuD, and her services, please visit her practice page, Baptist Medical Group – Audiology.
Meet your Provider
What led you to become a provider or choose your focus of medicine?
The field of audiology appealed to me because it combined knowledge of science, social skills, as well as fine dexterity. Audiology is a profession that is never boring or mechanical.
What about your line of work do you find most rewarding and why?
There are simply no words to describe how it feels when people are able to hear after being fitted with hearing aids. Often, this is a very emotional moment. It’s rewarding to know that they will be able to communicate with their loved ones, and this will improve their quality of life. Fitting children is the most gratifying, to see their big smile after the hearing aid have been activated.
What is something about you that only your patients would know?
I am French-Canadian, and I love to make stained glass art.
How would a patient describe you?
Patients have described me as a very patient, dedicated, knowledgeable professional who always spends the extra time needed to ensure the best care.
What’s your proudest moment as a provider?
I was extremely fortunate to be able to use funds from a Scottish Rite grant to help several children in the community get new hearing aids. As a professional, being part of providing the gift of hearing to someone, especially a child, is very rewarding. You can never forget the smiles on their faces.
In your opinion, what’s the most important factor in a provider-patient relationship?
Patients should be able to trust their providers and know that they have their full focus and best interest at heart.
What can a patient expect when they have you as a provider?
I am a very determined person, and I like to find solutions to fit each patient’s unique needs.
What do you find most encouraging about the work you do?
The field of audiology is constantly evolving, and this is very exciting. New and improved diagnostic tools have refined how we test people and provided clinicians with a better understanding of patients’ hearing loss. Advancements in technology enable us to dispense “smart” hearing aids, and this technology will continue to improve patient satisfaction. Nanotechnology and development in stem cell research will revolutionize audiology. Audiology is never stagnant.
What are your top priorities with every patient you see?
Listening to my patients and understanding their needs. Especially with hearing aid patients, it is very important to understand their daily environments and obstacles they encounter with their ability to communicate. The details assist me in fine tuning and customizing patients’ hearing aids to their individual communication and listening needs.
Describe one of the top ways you ensure each patient receives the quality, personal health care he/she deserves.
I have worked at Baptist Health Care for more than13 years, and I follow its Values and Mission. The patients’ needs come first.