Scheduling And Registration

Scheduling Your Services

Baptist Health Care has a Corporate Scheduling Department that will assist you and your physician to schedule any services that can be performed at any of our facilities. For appointments with any Baptist physician, you contact that office directly for an appointment. Find the contact information for any of our Baptist physicians at Baptist Medical Group. If you would like to schedule screening mammogram services, please contact our Corporate Scheduling directly at 448.227.3500. We will be happy to arrange an appointment that’s convenient for you.

Preregistration for Scheduled Hospital Based Services

When you have made an informed decision and are ready to proceed at one of our facilities, you should contact your physician’s office to schedule your service. Preregistration is available to all scheduled patients prior to the date of service and expedites the registration process on the day of service. Corporate Scheduling will attempt to contact you using your phone number provided by your physician. When you arrive at the facility, you will be required to provide your identification, insurance card and make financial arrangements before receiving your scheduled service.

Registration Process When You Arrive for Services

You will need your insurance card and your personal photo identification when you are admitted. Information from your insurance card and photo ID will be included in your registration information. Your photo ID will be reviewed and scanned to ensure your medical identity remains protected. Admissions personnel will verify this required information each and every visit. You also will be asked to sign consent forms for treatment. A parent or guardian must sign consent forms for minors. Other required patient information can be provided at check-in.

Hospital policy states that patients must provide insurance information prior to or at the time of admitting. When no insurance information is available for a patient previously admitted to the hospital, team members will use past admitting history for the insurance information as long as the patient confirms this information is still correct. New patients with no past hospital history will be admitted as “self-pay” and provided with an insurance confirmation form to complete and return. When your insurance information is received and confirmed, our records will be updated. Upon admission or during your stay, a financial representative will speak to you regarding your insurance coverage and your financial responsibility. A payment resolution will be made at that time.