Cancer Support Services Patient Navigation Team

An integral part of cancer care support for our patients is our patient navigation program. Our Mission is to help people throughout life's journey. We do this by ensuring our patients have a contact to help navigate the health care system and to ensure the management of your care is efficient, compassionate, individualized and meets evidence-based national guidelines. Your navigator will partner with your multi-disciplinary team to follow your plan of care, educate and provide resources, and ensure continuity of care. The navigation program is designed to follow patients from work-up through diagnosis to survivorship.

Here are some of the ways your patient navigator can assist throughout your cancer journey:

• Providing information and education to help patients and their families learn about the diagnosis and treatment
• Assessing physical, psychological, social and financial needs of patients in order to identify appropriate resources for support
• Facilitating physicians’ recommendations to help guide the patient through the health care system while ensuring understanding along the way
• Empowering patients to feel in control of their care and treatment process
• Reducing barriers to services by streamlining and scheduling appointments in order to expedite access to care